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  • 2 May 2023 at 07:01 in reply to: Unable to buy some US ETFs on IB (KID information problem) #419771
    Patience
    Participant

      Thank you for your precise feedback.

      Indeed, according to IB's response, it is a bug, curious... The latter will be resolved quickly according to them! So much the better if everything is back to normal and let's hope it lasts...

      September 20, 2021 at 7:38 p.m. in reply to: Transfer $ from swissquote to IB #412026
      Patience
      Participant

        Hi Jerome,

        Thanks for your quick response. After several attempts, I finally managed to resolve this issue. The devil is in the details... The mistake was the beneficiary used: it should have been "Interactive Brokers LLC, etc." and not myself.

        Another interesting element: I transferred 1500$ from my swissquote account to my IB account. Swissquote charges 10.- for each withdrawal, nothing new. When transferring, I clearly specified "All fees to be paid by the beneficiary (BEN)". However, I received 1465$ on my IB account instead of 1500$ - this means that there are fees of 25$ that I cannot explain at the moment. I also made a transfer of 1000.- CHF from my zac account to IB and in this case, I ended up with 1000.- CHF on the IB account. Note: this time, I was not asked about the fees (paid by the sender or the recipient).

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